EXPERT NEWBORN SUPPORT WITH THE WARMTH AND UNDERSTANDING
EVERY PARENT DESERVES.
Bringing a baby home is more than sleepless nights—it’s the start of an entirely new chapter. That’s why our team offers more than just keeping your newborn content overnight. We provide nurturing, intuitive care that supports your feeding goals, anticipates your needs, and helps your whole family flourish.
MEET ALEXIS, MASTER NCS
FOUNDER + CEO
Alexis Courtney is one of the most highly educated and experienced master newborn care specialists in the united states. In addition to daily operations at harmony baby concierge she specializes in working with high profile and ultra high net worth families that travel the world and enjoy parenting while doing so.
Alexis’ parenting practice and teachings have strong roots in respectful care and places an emphasis on attachment theory in relation to infant and parent mental health. She works with her clients’ and their babies to develop a loving and respectful relationship they will maintain for the rest of their lives.
MEET THE TEAM
KENNEDY
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OPERATIONS AND PLACEMENT MANAGER
Kennedy is an accomplished Master Newborn Care Specialist whose passion for supporting families began long before her career — starting with her early experience as a NICU volunteer and continuing now as a mother to a baby boy. She has built a reputation for her calm presence, deep knowledge, and ability to help parents feel grounded and confident from day one. Her philosophy centers on respectful, responsive care and creating a nurturing environment where both parents and babies can thrive. Kennedy loves walking alongside families in every stage of early parenthood, offering guidance that is compassionate, practical, and rooted in real-life experience.
Pablo
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OFFICE GOOD BOY AND HEAD OF OFFICE SECURITY
Pablo is a 9 year old Great Pyrenees / Anatolian Shepard Mix who enjoys spending his days lounging in our office nursery space, saying hello to sweet clients and team members who drop by and overall enjoying all the snacks life has to offer.
Maverick
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OFFICE GOOD BOY IN TRAINING
Maverick is a 2 year old Corgi who enjoys spending his days terrorizing toys in our office nursery space, saying hello to sweet clients and team members who drop by and demanding pets from everyone he meets.
YESSENIA
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DALLAS | HIRING MANAGER
Yessenia also known as "Jessie", is a Newborn Care Specialist with 3 years of experience working with busy families and their newborns. She sees her role as supportive and educating while working to become a trusted, valued, knowledgeable asset to the family. She has a sweet disposition and supports each family's needs where they are in the moment. Jessie's clients describe her as a natural caretaker who is adaptable, attentive and. always having a positive attitude. She is patient, gentle, kind and always professional and is an asset to any family.
miriam
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DALLAS & OKC | NCS, MULTIPLES SPECIALIST, NEW PARENT EDUCATOR
Miriam is a seasoned Newborn Care Specialist and former daytime nanny with extensive experience supporting families with singletons, twins, and even triplets. As a New Parent Educator, she brings a calm, reassuring presence and a deeply collaborative approach to guiding parents through the newborn stage.
Miriam specializes in helping families build confidence in all aspects of early care—from feeding and soothing to understanding newborn cues and establishing healthy routines. She believes in meeting parents exactly where they are, offering education and support that align with each family’s unique goals and parenting style.
Whether a family is hoping to encourage strong sleep foundations or prefers a more nurturing, contact-heavy approach in the early weeks, Miriam adapts with warmth, flexibility, and a team-first mindset. Her supportive, judgment-free guidance empowers new parents to feel capable, informed, and truly cared for during one of life’s most transformative seasons.
lauren
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DALLAS | ADMINISTRATIVE ASSISTANT
Lauren is a thoughtful and efficient Admin Assistant at Harmony Baby Concierge, known for her organization, professionalism, and warm communication style. She supports families and team members by keeping schedules streamlined, information clear, and operations running smoothly. With her dependable presence and attention to detail, Lauren helps ensure every client experience reflects Harmony’s care, consistency, and commitment to exceptional service.
mikae
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Mikae is the virtual backbone of Harmony Baby Concierge, providing seamless administrative support with warmth and efficiency. She keeps communication flowing, schedules organized, and backend systems running smoothly so families and specialists feel supported every step of the way. Known for her calm demeanor and attention to detail, Mikae ensures every client interaction is handled with care, clarity, and Harmony’s signature touch.
heather
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DALLAS | NEW PARENT & CPR INSTRUCTOR
Heather is an experienced Sleep Consultant, Night Nanny, Postpartum Doula, and Certified CPR Instructor who has spent several years supporting new families through the transition into parenthood. As a New Parent Educator, she understands firsthand how meaningful and sensitive this season is for parents.
Using a gentle, baby-led approach, Heather provides clear, accessible education on newborn sleep development and safety, helping parents feel confident, informed, and truly at ease. Her CPR instruction adds an additional layer of reassurance, empowering families with essential safety skills.
Heather is known for her warm, non-judgmental presence and her commitment to supporting parents in the choices that feel right for their family—whether related to sleep, soothing, feeding, or daily infant care.
She loves building connections with newborns and nurturing their early development, taking pride in contributing to healthy brain growth during these foundational weeks. Her supportive, collaborative style helps parents navigate the newborn stage with clarity and confidence.
OUR CARE TEAM
Taylor
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DEN
Taylor is an experienced and compassionate caregiver with 12 years of experience. She is often described as being naturally nurturing and skilled at being able to multi task. She is committed to creating a safe and judge free environment for parents to adjust to this new chapter in life. Taylor helps gently guide parents to their goals while ensuring they get the sleep they need.
ELISE
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DALLAS | ADV. NCS
Elise is a Newborn Care Specialist and Postpartum Doula with over 5 years of experience working with busy families and their children. She views herself as an advocate for newborns and families and her goal is to be a trusted, valued, knowledgeable asset to the family. Her clients love her calm, nurturing and knowledgable approach during the transition into parenthood. She supports families of all parenting styles and backgrounds. Elise is passionate about educating parents and equipping them with resources they can confidently use. She is very flexible, adaptable and easy to work with as she strives to support the family's goals and philosophies.
CARRIE
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DALLAS | NCS
Carrie is a long-time Newborn Nanny and Newborn Care Specialist who is experienced in partnering with families both daytime and nighttime. Being a parent to a micro-preemie, Carrie is empathetic and warm towards new parents and understands the struggles and transitional period that occurs when bringing home a new baby. Carrie works well with preemies and is empathetic to parents with NICU graduates after have her own micro-preemie baby.
Nicole
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ARIZONA
Nicole is a Newborn Care Specialist, and mom of two, with over 11 years of experience. She is highly experienced with multiples, both twins and triplets. Along with multiples experience she is also highly experienced in infants with medical needs varying from feeding tubes to oxygen tubes and more. Nicole prides herself in being professional, compassionate and educated which all help her be a well rounded support system.
ELIZABETH
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DALLAS | NCS
Elizabeth is a highly experienced Newborn Care Specialist, Infant Sleep Consultant and Parent Educator based in Dallas, TX with over a decade of experience. Elika has worked with families world wide to support them through the newborn stage and to transition their families into a peaceful dynamic that allows for bonding and love to flourish. As a mother herself, Elika understands the transition to parenthood is complex and helps her clients to form a village for themselves and their babies.
Celina
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DALLAS
Celina is an informed & educated Newborn Care Specialist based in Denver, Colorado. She comes highly recommended with a wealth of experience to compliment her diverse range of education. Celina implements respectful care methods when working with newborns & infants. She is passionate about lactation support and balancing biological norms with healthy sleep habits.
GIZELI
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DALLAS | NCS
Gizeli is a Newborn Care Specialist and former Au pair who has worked with Infants for the past 5 years, primarily during the day and early evening hours. Gizeli sees her role as supportive and educating, and it is her goal to be a trusted, valued, knowledgeable asset to the family. She is a warm & affectionate caregiver who responds lovingly to the needs of the infants in her care. She is very flexible, adaptable and easy to work with as she strives to support the family's goals and philosophies.
LAUREN
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DALLAS
Lauren is a CACHE Certified Newborn Care Specialist who is passionate about supporting parents during their transition into parenthood. They take a holistic approach to newborn care meeting families where they are to support them how ever they need making sure they have all the resources they need to thrive. Laurens capability to keep calm and level headed helps families stay grounded.
AMANDA
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DALLAS | NCS
Amanda is a long-time Professional Nanny and Newborn Care Specialist. She sees her role as supportive and educating, while always respecting the parent’s role and the choices they make as such. She has a sweet disposition and supports families needs where they are in the moment. Amanda's clients describe her as a special genuine person who is a natural caretaker. She is patient, gentle, kind and always professional and is an asset to any family.
ANNDEI
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HOUSTON | NCS, DOULA
Throughout my years working with families, I have taken note of the lack of accessible postpartum education and support that is so valuable to parents. Based in Houston, I provide families with the emotional and physical support they need in order to navigate the postpartum period. As a postpartum doula, newborn care specialist, and lactation educator, it is my purpose to support both you and your newborn, ensuring your emotional and physical needs are being met as you transition into parenthood.
There is nothing more fulfilling than empowering parents like you as you welcome a new baby into your home. Thank you for your interest in my services. I would be honored to be considered as your postpartum care provider.
Stacy
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HOUSTON
Stacy is a Newborn Care Specialist with a wide variety of experience. Much of her experience is supporting families with 24/7 care.. She is very passionate about supporting families during this postpartum period and is always looking for ways to continue her education to be the best support possible. Making sure that parents are confident in caring for their baby once she is gone is her top priority.
AMITY
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DENVER | NCS, PPD
Amity is a Newborn Care Specialist and Postpartum Doula with a passion for supporting families. She committed to setting and maintaining solid foundations to promote healthy routines and sleep associations starting in infancy by utilizing a gentle and positive evidence based approach. Amity is flexible and adaptive to support each families individual needs and preferences.
Maggi
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DALLAS
Maggi is a Newborn Care Specialist with over 10 years of of experience in the medical field, including the NICU. Her patient and calming demeanor is a source of strength for clients with medically fragile newborns. She is nurturing, knowledgable and collaborative. Maggi lovingly tends to the needs of the infants in her care as she strives to be a beacon of support and positivity when supporting families during the transition home &
newborn stage.
Carol
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DENVER
Carol has been a daytime nanny for 40 years and is now working exlcusively with newborns and their postpartum families. She has always enjoyed the newborn stage, watching them grow and change daily as well as watching the family unit evolve and bloom. She loves supporting new parents and helping them to build confidence as parents as they bond with their new family member.
CLARE
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DALLAS | NCS, CPST, LE
Clare is a Career Nanny & Newborn Care Specialist, Newborn Nanny and Certified Child Safety Passenger Technician with extensive experience supporting families of newborns and infants. Clare is passionate in supporting families who desire to understand their new baby and helping to establish healthy sleep hygeine from birth. With 18 years of experience guiding new parents, Clare will be an excellent addition to your parenting team.
LACEY
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DALLAS | NCS
Lacey is a Newborn Care Specialist with a background working in semi and fully staffed homes with busy families and their children, including twins and triplets. As a mother herself, Lacey understands the importance of postpartum support and sleep in the early weeks & months following birth. She strives to be a beacon of support and positivity while supporting families during the transition home & newborn stage.
JESSICA
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AUSTIN | NCS, MONTESSORI
Jessica is often described as organized, nurturing and professional. Her newborn career started back in 2015 where she took on the role as an assistant Montessori teacher. In this role communication and organization was essential, along with providing a safe and nurturing environment for children. Following this, Jessica decided to transition to become a full time nanny. In this role, Jessica was able to gain significant one on one experience with infants, as well as an opportunity to provide support to parents with things such as: helping create a developmentally appropriate schedule, introducing solids, creating healthy sleep habits and much more.
ALEX
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AUSTIN | NCS, DOULA
Alexandra, a certified pediatric sleep consultant and postpartum doula, is passionate about supporting newborns and their families during the transformative postpartum period. With a sleep-focused approach rooted in gentle, responsive care, she helps establish balanced bedtime routines that naturally encourage a smooth day for families, all while respecting each babys developmental needs. Warm, empathetic and proactive, Alexandra is dedicated to providing expert guidance and compassionate care, ensuring every member of the household feels supported and at ease.
Stacy
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CHEBOYGAN, MICHIGAN
Stacy is a former career nanny and has been working as a Newborn Care Specialist for 5+ years. She follows a more gentle and responsive approach that leans into a secure attachment for baby and a bonded baby and family unit. She works well within both live-in and live-out positions and has significant experience in positions providing support for 18-24 hours per day, as well as traveling with families.
Brooklyn
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AUSTIN
Brooklyn has been working with children for 4 years. Her love for newborns has grown throughout these years. She is patient in providing overnight care for children, offering a blend of empathy and effective communication to ensure nurturing and secure environment. Brooklyn has successfully implemented gentle sleep conditioning methods to help babies learn how to self sooth and put themselves to sleep along with sleeping through the night.
YASMIN
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DALLAS | NCS
Yasmin is a Newborn Care Specialist who is passionate about working as a team with parents. She immigrated in 2022 from Brazil and was an Au Pair and Nanny for a year and a half when she found her love of caring for newborns. Continuing her education in caring for newborns is very important to her so she can be the best support system possible. When she is not supporting families you will find her hiking with her husband or practicing Brazilian jui jitsu.
Tyra Rena
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HOUSTON
Tyra is a Newborn Care Specialist whose clients often describe her as bubbly, nurturing and organized. Her warm demeanor is the perfect addition to any household welcoming a baby. She makes it a priority to provide a safe, warm and positive environment for all of her clients. Whether your goal is sleep conditioning, new parent education or just getting a good nights sleep, Tyra is more than happy to offer full support with a plan that fits each families needs.
MICHAELA
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DALLAS | NIGHT NANNY
Michaela is excited to make the transition from infant rooms in child care centers to one on one in home support with families. She has been working in the infant room for 2 years, of course she loves the newborn snuggles but what she loves even more is the support and comfort she provides the parents. Because of this she is pursing a career as a Newborn Care Specialist and is ready to expand her knowledge on newborns so she is able to better support parents. She has a calm and nurturing energy which will help her be the best support!
Tatiana
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AUSTIN | NIGHT NANNY
Tatiana is a Newborn Care Specialist that has been supporting families since 2016. She enjoys providing as much education as possible to parents, meets them where they are and then guides them to their goals. Making sure the parents have the confidence to care for their little one is her top priority. She is very dedicated and passionate about her job and always looking for more educational opportunities that allow her to excel with each and every family she supports.
Kendra
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DALLAS
Kendra has 4 years experience as a Newborn Care Specialist. She has a wide range of experience from multiples, babies with medical needs, cleft lip and surrogate parents. All of these experiences have given her a unique set of skills. She is able to use all of these skills to be a great support system for families. Kendra uses a gentle approach with babies and parents, providing a safe place for them to adjust and learn.
LIBBY
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DENVER | NCS, DOULA
Libby is a passionate Newborn Care Specialist and
Postpartum Doula. She specializes in caring for multiples and supporting first-time parents. The root of her passion lies in supporting families, educating them on best practices that fit their goals as parents, and focusing on creating healthy sleep habits as early as possible. Libby believes there is so much value in her education & coaching on infant care and best practices, as well as her non-judgmental support. She enjoys gentle ways of creating healthy sleep habits and fostering healthy attachments.
MADY
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AUSTIN | NIGHT NANNY
Mady has 10 years of experience supporting families with the last with the last three years being overnight support. She is very supportive of different routes parents may take with their baby such as formula vs breastfeeding or cloth diapers vs disposable. She takes pride in the non judgemental support she provides for parents and brings with that her knowledge on newborns to help guide parents. Her flexibility and reliability make her a great support during the first few weeks of postpartum.
Linda
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AUSTIN
Linda is a Newborn Care Specialist who has been working with children in various capacities for the past 32 years. She's a mother of 5 and a former foster mom to many. She has a background in caring for preemies and special needs babies as well as multiples. Linda is warm, empathetic and understanding of the needs of a postpartum mom as she's been there herself many times. She enjoys supporting and educating families, while setting them up with great sleep habits early on. She's amazing with breastfeeding support and is flexible with hands on lactation support!
Naomi
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HOUSTON + DALLAS
Naomi has been working with infants for the past 5 years across multiple settings. As she transitions into the postpartum support world, she has a focus on both caring for baby and supporting the family unit. She’s experienced with both overnight and daytime newborn care as well as sleep training. She’s happy to expand support to help where needed, especially with tired parents who just brought home a new baby!
RACHEL
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DENVER | DOULA
Rachel is a Postpartum Doula and Night Nanny with an extensive background in child development and psychology. She's worked with infants for the past decade in both public and private settings. After becoming a mother herself, Rachel realized the impact that having a strong network of support had on new mothers and families and sought to help new parents transition through welcoming a new baby into their lives. Her goal is to guide and support you, so you can rest and enjoy the baby snuggles.
JASMINE
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DALLAS | NIGHT NANNY
Jasmine is a life-long lover of children who enjoyssupporting families in the first year of life as theywelcome new babies. Her primary goal is to meet familieswhere they are and get them some much needed rest inthe early days of parenting when sleep is rare and soappreciated. After becoming a mother herself andexperiencing the transition and complexities of having anewborn, this sparked a passion in starting her journey incaring for newborns and their brand new parents.
Shelby
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AUSTIN
Shelby is an Austin based Certified Postpartum Doula. She has been working with children and their families for 10 years with the last five years specializing in doula work supporting new parents. Her knowledge in newborn behavior is extremely helpful in helping new parents understand their new baby during the fussy moments. Shelby is always looking for new opportunities to continue her education allowing her to stay up to date on all things postpartum and babies.
Ajha
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AUSTIN
Ajha has cared for newborns both in families homes and in preschool settings. Her experience includes managing multiple infants at once and infants with heart monitors, cleft pallets and broken collar bones. Ajha really enjoys having an open line of communication and creating a safe environment for the whole family. She loves providing education for parents and giving them hands on opportunities to help them learn how to properly handle their new baby.
SUSAN
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DALLAS | DOULA
Susan has been a Newborn Care Specialist for 10 years and passionate about serving a diverse range of families. She is knowledgable in infant care and she shows compassion with every parent she encounters. Susan is flexible, relatable and has the ability to make people feel at ease when they are going through the most vulnerable time of their life. She understands the importance of postpartum
support and sleep in the early weeks & months following birth. She strives to be a beacon of support and positivity while supporting families during the transition home & newborn stage.
Mikayla
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OKLAHOMA
Mikayla has been caring for children as a nanny for 5 years and is excited to become a Newborn Care Specialist. She loves making one on one connections with both the babies and parents she is supporting. She has great communication skills and is very detail oriented which help her be the best support system possible.
Rafaella
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DENVER
Rafaella is a highly trained Newborn Care Specialist, Postpartum Doula and Breastfeeding Educator. She’s passionate about supporting sleep and postpartum for families with newborns and young infants. She works short term with families as they work together to reach their goals in an evidence based manner during this time.
Nkechi
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HOUSTON
With over 12 years of experience as a Newborn Care Specialist, Nkechi is deeply passionate about supporting families through the tender early days of life with a new baby. Her mission is to ensure the entire family is thriving—helping parents feel rested, confident, and ready to embrace each day. Whether it’s guiding babies to sleep through the night or offering steady support during the adjustment period, she meets families exactly where they are. Known as a personal cheerleader for parents, Nkechi brings not only expertise, but also encouragement and heart to every home she enters. For her, being with newborns is a joyful reminder of everything good in the world—and helping families grow together is the most rewarding work there is.
Arianna
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DALLAS | NCS, DOULA
Arianna a Postpartum Doula, Birth Doula and Newborn Care Specialist studying to be a Midwife (complete February 2025) with over 3 years of experience. Being the oldest and being present during her siblings pregnancies sparked a curiosity that has led her down this educational path. She is known to be very supportive, easy going and calming. Being able to support families during this vulnerable time is something she truly treasures and feels honored to do so.
Jennifer
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DALLAS
Jennifer is a Newborn Care Specialist who is passionate about supporting families with over 20 years of experience. She enjoys making everyone in the home feel comfortable and connecting with all family members even siblings! She is always gentle in her ways of caring for baby and their families. Jennifer has been known to take initiative and jump in to help where needed without being asked. She values building an open and honest relationship with the families she is supporting.
Erica
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TRAVEL NCS
Meet our experienced NCS, Erica, whose calm and flexible approach brings comfort and confidence to new families. With a keen ability to read a room and work seamlessly as a team player, she creates a supportive environment tailored to each family's unique needs. Grounded in evidence-based practices, she is passionate about helping parents navigate the early days of newborn care, ensuring a smooth transition into parenthood. Her greatest joy is being part of a baby’s first chapter, helping them – and their parents – start off on the right foot.
Amber
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AUSTIN
Amber is a detail-oriented Newborn Care Specialist who believes in providing compassionate Newborn Care. She’s flexible, adaptable and ultimately meets families where they are in order to support them postpartum. She is an expert in sleep scheduling and loves working extended hours with families to get them in to a good routine. Amber is sweet and calm and brings a soothing energy into each home she enters.
Megan
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DALLAS | NCS, PPD
Megan is a long-time Professional Nanny with 18 years of experience in working with children and their families. She is also a birth and postpartum doula who sees her role as supportive and educating, while always respecting the parent’s role and the choices they make as such. She has a sweet disposition and supports families needs where they are in the moment. She is patient, gentle, kind and always professional and is an asset to any family.
Karla
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FORT WORTH
Karla is a passionate career nanny with 12 years of childcare experience. She strives to provide peace of mind for parents while they are away at work knowing that their children are in safe hands. She provides loving care for not just the children in her care but the parents as well. She is committed to working hand in hand with parents to provide consistent care for their littles. Karla takes a lot of pride in the support she provides families and is excited to support more families in the future!
Brianna
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DALLAS
Brianna is a nanny turned Newborn Care Specialist. After 4 years of being a nanny she discovered her passion for newborns and supporting parents during the postpartum period. She strives to be a parents village, however that may look. Brianna loves expanding her knowledge on all things postpartum, baby and mama to be the best support person she can be.
Melanie
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OKLAHOMA
Melanie has extensive experience supporting families through pregnancy and the postpartum period including overnight and daytime support. She takes a personalized and non judgemental approach supporting clients preferences, empowering families through informed decision making and providing emotional support during the 4th trimester. Melanie strives to provide evidence - based guidance, fostering confident transitions to parenthood for the families she works with.
Brittany
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DALLAS
Brittany is a nanny turned Newborn Care Specialist. She enjoys educating parents on their new bundle of joy and providing support during such a vulnerable time in their lives. In the past, she worked closely with a Lactation Consultant helping her expand her knowledge on breastfeeding. Her experience ranges from singletons to twins, reflux support and even preemie babies. She is very nurturing in her approach and brings a calming presence to the families she supports.
LORI
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DALLAS
Lori is a Newborn Care Specialist with 30 years of experience in childcare. She uses current best practices and knowledge that she has gained through hands on experience to schedule routines, gently encourage sleep patterns and solve feeding issues. Throughout her years of working with children she has worked with many sets of multiples and hand in hand with healthcare professionals to support little ones. Lori makes sure to stay current and educated on child development and family life studies.
Courtney
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DENVER
Courtney has over eight years of experience working as a nanny during the day and overnight supporting families postpartum. Her goal with families is to make them feel empowered and confident in caring for their new baby while ensuring they get peaceful nights. References often refer to her as empathetic, knowledgeable and supportive. Courtneys ability to empathize with families along with her organizational skills make her a wonderful support system during the 4th trimester.
Jenny
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DALLAS
Jenny takes pride in her Holistic care approach. She believes that Mothers and Babies need equal support to thrive. Her passion for mother & infant care started when she lived in Spain. She saw the positive impact and importance of community care on families. Jenny believes in bringing a peaceful presence into the homes she works in. She likes to meet families where they are and approaches education gently and humbly. Jenny understands that having a new baby is a vulnerable experience and wants to help support families in any needed areas, especially sleep.
Alexandra
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DENVER | NCS, POSTPARTUM DOULA
Alexandra is a Certfied Newborn Care Specialist with clinical experience working with newborns and infants in a hospital setting in the Colorado Children‘s Hospital. She‘s a nurturing and warm newborn care provider and desires to support families overnight in the first months of life. She‘s primarily worked with families on a longer term basis, such as 4-6 months but is experienced as well solely supporting families in the intial postpartum phase directly after birth.
Faith
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HOUSTON
Faith has been caring for newborns in families homes for 5 years! She takes pride in being reliable, flexible and resourceful for each family that she serves. Her goal is to eliminate any anxiety surrounding parenthood and aims to create a seamless and wonderful parenthood journey for all. She is experienced with a variety of specialty care such as preemies, multiples and medically fragile infants. When Faith enters your home she brings a calm, gentle demeanor that puts the whole family at ease.
Carol
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DALLAS
Carol is a passionate Newborn Care Specialist with over 30 years of child and infant care giving and brings a wealth of knowledge and experience with her. She is a team player and believes in fostering parent/baby bonding, bringing comfort, guidance and warmth into each and every home she steps into. She has additional training in infant massage and as a new parent educator. Carol also has extensive twin experience as well as a passion for helping breastfeeding mothers.